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Guarantee and Warranty Registration

• Guarantee and Warranty
  Information
• Guarantee and Warranty
  Registration

• Registration Type: Please Select Guarantee Warranty
• Salutation: Please Select Dr Mr Mrs Ms
• Name:
• Serial No.:
• Address:
• Postal Code:
• Telephone(H):
• Email:
• Gender: Please Select Female Male
• Education: Please Select Primary Secondary Pre-University Terrtiary
• Occupation:
• Monthly Household Income: Please Select Below $3,000 $3,001 to $5,000 $5,001 to $7,000 $7,001 to $9,999 $10,000 and Above
• Dwelling Type: Please Select HDB 3-4 rooms HDB 5 rooms/Exec Private Apartment Landed Property Other
• Who made the purchase decision?: Please Select Myself Spouse Myself & Spouse Parents Other
• Please indicate the age of the primary user of this bed: Please Select Less than 3 years 3-5 years 6-10 years 11-14 years 15-17 years 18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65-74 years 75 years+
• Prior to this bed purchase, when did you last buy a bed?: Please Select Less than 1 year 1-2 years 3-5 years 6-10 years More than 10 years Never
• About how many stores did you visit and/or call?: Please Select 1 2 3 4 5 6+
• Name of stores shopped:
  Robinsons
  Takashimaya
  Harvey Norman
  Sleepost Group
  Home Store
  Aero Furnishing
  Bedding Gallery
  Courts
  Others
• About how long did you spend gathering information and shopping at stores/outlets for this purchase?: Please Select 2 days or less 3-4 days 5-6 days 7-13 days 2-3 weeks 3 weeks or more
• On a ten-point scale, where "10" means "completely satisfied" and "1" means "not at all satisfied", how satisfied were you with the sales service you received?
  Please Select 1 2 3 4 5 6 7 8 9 10
• What factors influenced this purchase?:
  Brand Reputation
  Prior Brand Experience
  Saleperson's Recommendation
  Warranty/Guarantee
  Price
  Comfort
  Support
  Product Features
  Others
  None
• What sources of information helped you select this brand?:
  Friend's/Relative's Recommendation
  Doctor Recommendation
  Magazine Article/Review
  Product Brochure
  TV/Radio Advertisement
  Newspaper Advertisement/Insert
  Saleperson's Recommendation
  Manufacturers send product information through the mail
  In-Store Display
  Past Experience with Brand
  Other
  None
  
• What factors influenced your decision to purchase your new bed from the store you chose?:
  Convenient Payment Options
  Immediate/Timely Delivery Offered
  Received a Free Gift with Purchase
  Convenient Location
  Item on Sale
  Salesperson's Recommendation
  Friend's/Relative's Recommendation
  Past Experience with the Store
  Newspaper/TV/Radio/Circular/Flyer
  Store Guarantee
  Lowest Price
  Other
  None
• What features most influenced this purchase?:
  Style/Appearance
  Pillowtop Design
  Firmness
  Coil Count
  Coil System
  Edge System
  Comfort
  Fabric
  Foundation Technology
  Other
  None
• Was this bed?:
  Received as a Gift?
  First bed you have purchased?
  An additional bedding purchase?
  Replacement for a current bed?
  None
• What reasons prompted this purchase?:
  Did not have a bed
  Needed a larger bed
  Needed a smaller bed
  Condition of last bed
  Back/Sleep problems
  Got married
  Moved to a new home
  Remodeled bedroom
  Needed a guest bed
  Other
  
• In which room are you planning to use this new bed? Please Select Master Bedroom Guest Room Child's Bedroom Second Home Other
• Did you buy this mattress with the matching Sealy foundation? Please Select Yes No
• Did you turn your mattress?: Please Select Yes No
• What is the brand of your previous mattress?:

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